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Tandro Privacy Policy

Last Updated: March 4, 2026

Tandro, a service operated by Tandro, LLC (“Tandro,” “Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Tandro mobile application, website, waitlist, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, information collected automatically when you use the Service, and information obtained from third parties.

Personal Information You Provide

When using Tandro, you may provide information including:

  • First and last name
  • Email address
  • Phone number
  • Profile information
  • Login credentials
  • City or general location
  • Meetup preferences
  • Messages or communications with us

If payments are offered within the Service in the future, payment information will be processed through secure third-party payment providers, and Tandro will not store full payment card details.

Location Information

Because Tandro helps people coordinate midpoint meetup locations, we may collect location-related information such as:

  • City
  • Approximate geographic location
  • User-selected meetup destinations

Location information helps provide recommendations for meeting locations, venues, and experiences.

Users control location permissions through their device settings.

Precise Location Sharing and ETA (Optional)

Tandro may provide optional features that allow users to share real-time location and estimated arrival time (ETA) with other participants in a meetup.

If you enable these features, we may temporarily process:

  • Precise GPS location
  • Real-time device location
  • Estimated arrival time to a meetup location

This information is used only to:

  • Help meetup participants coordinate arrival
  • Provide ETA updates
  • Improve meetup logistics

Precise location sharing is optional and only active when you choose to enable it.

You may stop location sharing at any time within the app or through your device settings.

Tandro does not track users’ precise location continuously when the feature is disabled.

Contact Information Access (Optional)

Tandro may offer features that allow you to connect with friends or invite contacts.

If you grant permission, the app may access contacts stored on your device, including:

  • Names
  • Phone numbers
  • Email addresses

This information may be used to:

  • Help you invite contacts to join Tandro
  • Identify contacts who may already be using the platform
  • Suggest connections within the Service

Tandro will not send messages to your contacts without your explicit action.

Contact information is not permanently stored unless a user account is created or an invitation is sent.

You may revoke contact access permissions at any time through your device settings.

Usage Data

Usage Data is collected automatically when using the Service.

This may include:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Pages viewed
  • Time and date of visits
  • Time spent on pages
  • App interactions
  • Unique device identifiers

This data helps us improve the functionality, security, and performance of the Service.

2. Cookies and Tracking Technologies

Tandro may use cookies and similar technologies to:

  • Maintain login sessions
  • Remember user preferences
  • Analyze app usage
  • Improve performance
  • Support marketing or feature testing

You can configure your browser to refuse cookies; however, some features of the Service may not function properly without them.

3. How We Use Your Information

We use your information to:

  • Create and manage user accounts
  • Provide and operate the Service
  • Recommend meetup locations and venues
  • Enable location-based features
  • Support real-time meetup coordination and ETA sharing
  • Allow users to invite contacts
  • Improve app functionality and user experience
  • Communicate updates and product announcements
  • Respond to support requests
  • Detect fraud and protect the platform

We may also analyze aggregated usage trends to improve the Service.

4. How We Share Information

We do not sell your personal information.

We may share information in the following situations:

Service Providers

We may share data with trusted providers that help operate the Service, including:

  • Cloud hosting providers
  • Analytics services
  • Email communication platforms
  • Payment processors
  • Customer support providers

These partners are required to maintain appropriate security and confidentiality protections.

With Other Users

Certain information may be visible to other users when participating in meetups or interacting within the Service.

This may include:

  • First name
  • Profile information
  • Meetup participation
  • Location or ETA (only if you choose to share it)

Users should exercise discretion when sharing personal information.

Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations
  • Respond to lawful requests from public authorities
  • Protect the rights or safety of users or the public
  • Investigate fraud, abuse, or violations of our policies

Business Transfers

If Tandro is involved in a merger, acquisition, restructuring, or asset sale, personal information may be transferred as part of that transaction.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, we securely delete or anonymize it.

Usage data may be retained for analytical purposes.

6. Data Security

We use commercially reasonable security safeguards designed to protect personal information, including:

  • Encrypted data transmission
  • Secure cloud infrastructure
  • Access controls
  • Monitoring for unauthorized activity

However, no system can guarantee complete security.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the ability to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of certain uses of data
  • Withdraw consent for optional permissions

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

To exercise privacy rights, please contact us using the information below.

8. Age Requirement

Tandro is intended only for individuals who are 18 years of age or older.

The Service is not directed to children under the age of 18, and we do not knowingly collect personal information from anyone under 18.

By creating an account or using the Service, you represent and warrant that you are at least 18 years old.

If we become aware that an individual under the age of 18 has created an account or provided personal information through the Service, we will take steps to remove that information and terminate the account.

If you believe that someone under the age of 18 has provided personal information to Tandro, please contact us so that we can investigate and take appropriate action.

Contact: support@tandro.com

9. Third-Party Services

The Service may include links or integrations with third-party services such as:

  • Mapping services
  • Venue providers
  • Restaurant databases
  • Payment processors

We are not responsible for the privacy practices of third parties.

Users should review the privacy policies of those services.

10. International Data Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions.

By using the Service, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When updates occur, we will revise the Last Updated date and may notify users through the Service or by email.

Continued use of the Service after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us:

Email: support@tandro.app

Website: www.tandro.app

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