Last Updated: March 10, 2026
Effective Date: January 1, 2026
Welcome to Tandro, a service operated by Tandro LLC (“Tandro,” “Company,” “we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your access to and use of the Tandro mobile application, website, and related services (collectively, the “Service”).
By creating an account, accessing, or using the Service, you agree to be bound by these Terms.
Your use of the Service is also subject to our Safety Principles, which describe expectations for respectful behavior and safe participation in meetups.
If you do not agree to these Terms, you may not use the Service.
To use Tandro you must:
By using the Service, you represent that you meet these eligibility requirements.
Tandro is a platform designed to help users:
Tandro provides tools to facilitate coordination but does not organize, supervise, or control in-person interactions between users.
To use certain features of the Service, you may need to create an account.
You agree to:
We reserve the right to suspend or terminate accounts that violate these Terms.
By providing your phone number during signup or login, you consent to receive one-time SMS verification codes from Tandro for account authentication purposes. These messages are transactional and are sent only in response to your action (such as signing up or attempting to log in).
Message and data rates may apply, as determined by your mobile carrier. Tandro is not responsible for any charges imposed by your carrier.
Messages are sent at a frequency based on your account activity, typically 1–5 messages per user per month.
You may opt out of SMS messages at any time by replying STOP to any message from Tandro. Opt-outs are processed automatically. After opting out, you may continue to use the Service by signing in with email or a supported third-party login.
For support or questions about SMS verification, contact support@tandro.app
Tandro may offer features that allow users to share:
Location sharing is optional and user-controlled.
By enabling location sharing, you acknowledge that:
You may disable location sharing at any time.
Certain features of the Service allow users to share real-time location information, estimated arrival times (ETA), and meetup destinations with other participants.
These features are voluntary and controlled by the user.
By enabling location sharing through the Service, you acknowledge and agree that:
Tandro does not control how other users may use location information once it has been shared.
You assume all risks associated with sharing your location through the Service, including risks related to privacy, safety, or personal interactions with other users.
To the fullest extent permitted by law, Tandro shall not be responsible or liable for any claims, damages, or incidents arising from the sharing of location information between users.
Users are encouraged to exercise caution when sharing location information and should only share such information with individuals they trust.
Tandro may allow users to access contacts stored on their device to:
By granting contact permissions, you represent that you have the right to share such contact information for invitation purposes.
Tandro will not send invitations to contacts without your explicit action.
You agree not to use the Service to:
We may remove content or suspend accounts that violate these rules.
Tandro is designed to help people connect in real life. To maintain a respectful and safe environment, all users are expected to follow these community standards.
Users agree to:
Users may not use Tandro to:
Violations of these standards may result in:
Users are encouraged to report unsafe or inappropriate behavior.
Tandro facilitates coordination between users but does not participate in, supervise, or verify in-person meetings.
Users are solely responsible for their interactions with others.
Tandro does not:
Users are encouraged to exercise caution and meet in public places when interacting with new individuals.
Users should avoid sharing real-time location or ETA with individuals they do not know or trust.
By using Tandro to coordinate or participate in meetups, you acknowledge and accept that:
You assume all risks associated with meeting others through the Service.
To the fullest extent permitted by law, Tandro is not responsible for:
Users agree that they participate in meetups at their own discretion and risk.
The Service may allow users to create, post, transmit, or share content, including but not limited to:
Profile information
Messages or communications
Meetup plans or invitations
Comments, reviews, or recommendations
Location information or shared meetup details
This content is referred to as “User Content.”
Users are solely responsible for the User Content they create, post, or share through the Service.
Tandro does not review, verify, endorse, or guarantee the accuracy, legality, or safety of User Content posted by users.
By submitting User Content through the Service, you represent and warrant that:
Tandro reserves the right, but does not have the obligation, to remove or restrict access to any User Content that we believe violates these Terms or may harm users or the platform.
However, Tandro does not assume responsibility for monitoring user activity or content posted by users.
To the fullest extent permitted by law, Tandro shall not be liable for any User Content, including:
Users interact with User Content and other users at their own risk.
The Service may allow users to upload, post, or share photos or images, including profile photos and event-related photos (“Photo Content”).
By uploading Photo Content to the Service, you represent and warrant that:
By submitting Photo Content, you grant Tandro a non-exclusive, worldwide, royalty-free license to store, display, and distribute the content solely for the purpose of operating and improving the Service.
Photo Content may be visible to other users depending on how it is shared within the platform.
Tandro reserves the right to review, remove, or restrict Photo Content that violates these Terms, the Safety Principles, or Community Standards.
Tandro does not guarantee that all content posted by users will be reviewed or moderated.
Users remain solely responsible for the Photo Content they upload or share.
Users may not upload photos depicting individuals under the age of 18 unless they have the legal authority and consent to share such images. Users are responsible for ensuring that any individuals appearing in uploaded photos have provided appropriate consent for the image to be shared. Tandro reserves the right to remove any photo that depicts minors or that raises privacy, safety, or legal concerns.
Tandro may use automated systems or manual review to identify and remove photos that violate these Terms or our Safety Principles.
Tandro may integrate with third-party services such as:
We do not control these services and are not responsible for their availability, accuracy, or policies.
We may suspend or terminate accounts that:
Users may delete their accounts at any time.
The Service is provided “as is” and “as available.”
Tandro makes no guarantees regarding:
To the fullest extent permitted by law, Tandro and its affiliates will not be liable for:
In no event shall Tandro’s total liability exceed the amount paid by you to use the Service, if any.
You agree to indemnify and hold harmless Tandro LLC, and their affiliates from claims arising out of:
We may modify, suspend, or discontinue features of the Service at any time.
We may update these Terms from time to time.
Updated Terms will be posted with a revised Last Updated date.
Continued use of the Service after updates constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles.
Please read this section carefully because it requires you and Tandro to resolve most disputes through binding individual arbitration and limits the way you can seek relief from us.
Before filing any formal dispute, you agree to first contact Tandro and attempt to resolve the issue informally.
You may do so by emailing support@tandro.app
Both parties agree to make a good faith effort to resolve disputes informally for at least 30 days before initiating arbitration.
If a dispute cannot be resolved informally, any dispute, claim, or controversy arising out of or relating to:
shall be resolved by binding arbitration rather than in court, except for matters that may be taken to small claims court.
Arbitration will be conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association (AAA).
Arbitration may be conducted:
The arbitrator will have authority to grant any relief available under applicable law, but only on an individual basis.
You and Tandro agree that any disputes will be resolved on an individual basis only.
You agree not to participate in any class action, class arbitration, or representative proceeding against Tandro.
This means you may only bring claims on your own behalf and not as part of a class or group of users.
Nothing in this section prevents either party from:
You may opt out of this arbitration agreement within 30 days of creating your account by sending a written request to:
Your request must include:
If you opt out, disputes will be resolved through the courts in accordance with the Governing Law section of these Terms.
If you have questions regarding these Terms, you may contact us:
Email: support@tandro.app
Website: www.tandro.app
Your use of the Service is also governed by our Privacy Policy, which explains how we collect and use personal information.
You can access our Privacy Policy here